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Privacy Policy

At SwissCloud-Host, we are committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our cloud storage services.

1. Data Controller

SwissCloud-Host is operated by NK Digital Services, registered in Switzerland. If you have any questions about this policy, you can contact us at:
privacy@swisscloudhost.ch

2. What We Collect

We collect only the information necessary to provide and improve our services:


• Account details: name, email address, password (hashed)
• Payment information (handled securely by our payment provider)
• Uploaded files and metadata (e.g., file names, file sizes)
• Access logs (IP addresses, device info, timestamps)

3. Data Storage and Encryption

All user data is stored exclusively in our secure Swiss data centers.


• Files are encrypted end-to-end: encrypted on your device and remain encrypted in storage.
• We do not have access to the contents of your files.

4. How We Use Your Data

We use your data to:


• Provide and improve our services
• Provide and maintain our cloud storage services
• Communicate with you about your account
• Ensure security and detect abuse
• Comply with legal obligations (Swiss and international laws)

5. Sharing Your Data

We do not sell or share your data with third parties, except:


• With our payment processor (for billing only)
• When legally required by Swiss law or a valid court order

6. Your Rights

If you are in the EU or similar jurisdictions, you have the right to:


• Access your data
• Correct inaccuracies
• Request deletion
• Export your data
• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at privacy@swisscloudhost.ch.

7. Cookies

We use minimal, essential cookies only for authentication and session management. No tracking or third-party analytics cookies are used.

8. Data Retention

We retain user data only as long as your account is active. Upon deletion of your account, all associated data is permanently removed within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via email or our website.